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ISO/IEC TR 20000-9:2015 Infotehnoloogia : teenusehaldus. Osa 9, Juhised ISO/IEC 20000-1 rakendamiseks pilvteenustele = Information technology : service management. Part 9, Guidance on the application of ISO/IEC 20000-1 to cloud services
Estonian human development report ; 2009Eesti Koostöö Kogu, Ühiskondliku Leppe Sihtasutus, Tallinna Pedagoogikaülikool. Rahvusvaheliste ja Sotsiaaluuringute Instituut, Ühinenud Rahvaste Organisatsioon. Arenguprogramm
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