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EVS-ISO 18091:2015 Kvaliteedijuhtimissüsteemid : juhised standardi ISO 9001:2008 rakendamiseks kohalikus omavalitsuses = Quality management systems : guidelines for the application of ISO 9001:2008 in local government (ISO 18091:2014)
Eesti Standardikeskus, TJO Konsultatsioonid (osaühing)
Report on the impact of the institutional setting and policies on the ...Anna Baranowska-Rataj, Sonia Bertolini, Magda Bolzoni, Chiara Ghislieri, Valentina Goglio, Simone Martino, Antonella Meo, Valentina Moiso, Rosy Musumeci, Roberta Ricucci, Nataliia Shapoval, Paola Maria Torrioni, Tallinna Ülikool. Rahvusvaheliste sotsiaaluuringute keskus